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I did some searches and found a forum posting that had a list of changes/fixes. I note the nav update I downloaded only goes to 4.14 not … Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. Once the file is done downloading, double click the 7z file … I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Don't remember whether that was the thing that eventually got mine seeing everything or not.) I tried with original swdl and with changed manifest.lua where I put: local version="17.35.41". THE FOLLOWING IS REQUIRED IN ORDER TO UPDATE: - The EXTRACTED Update File (swdl.iso). Also, I created a playlist (an .m3u) in the root directory to make sure it saw everything. Sierra Nevada Well-Known Member. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. Hopefully a firmware update will fix it. Carry your digital world with you at all times and in total safety, even while driving. Extract the Uconnect Software update file – it will have a . Reactions: dbtx. Simply enter your vehicle identification number (VIN) to check for any updates. Carry your digital world with you at all times and in total safety, even while driving. I have not noticed anything different or broken, but I've only driven the car for about 3 miles since updating. Download the file from the 6.5 folder, it will be the one that says ROW, is v15 I think. It's got the "old" Uconnect 8.4. … UConnect tries to force you into using a convoluted and slow graphical process to reach the update file. 8.5gb total and I see some NAV updates in it. Here are the usb file formats supported by uconnect for playing music: ... Outs of the blue, it doesn't see the mp3 files. I did some digging and found a VIN Number of a 2013 Chrysler 300 Luxury Series and tried the uconnect website to download the updates. 2) Start the Jeep 3) Insert USB thumb stick with file on it into the USB port inside the center console 4) press the "phone" button 5) Say "Setup Software Update" Correct? I put folder "backup" and files: script.lua and swdl to the root. Keep in mind, I have the uConnect 3.0 (the baby/base one). MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. Glad you could unzip the file and all the best with your update. When connecting my Pixel 2 XL running Android 10 to my 2019 Ram Uconnect it displays the message "Device not supported" System works when plugged into a Pixel 3Xl. Corso G. Agnelli 200, 10135 Torino, ItaliaRegistro Imprese Torino / Codice Fiscale n. 07973780013Capitale Sociale Euro 800.000.000 i.v.Società a unico socio. Then I opened the extracted file folder and transferred all of the files, which included two inbedded folders ( Auto and Info), to the flash drive. NEW uConnect Update Available! UConnect seems to want to make some sort of case to install Akamai software before you can download the patch. Here’s full PDF instructions from Chrysler – Uconnect 8.4 software update instructions or… Just hit the steps below! Then it's fine. Go straight for the 37mb “ Direct Download ” file. This was my first UConnect update since got my car 11 months ago. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. 2) Pictures can only be uploaded by using the radio USB connector and not the Uconnect USB. Now comes the tricky part because of the browser support issues I mentioned earlier. However the Uconnect update worked just fine. Reply. When I removed the USB flash drive, I was constantly prompted to Please Insert Update USB. For residents outside US and Canada please contact your local dealer. The following picture shows where the software update stuck: And this is a picture of the final error after timeout: After the Failed Uconnect 8.4 Software Update, the update process would loop while the USB flash drive was inserted. Confused. When your drive is setup properly, your files are all tagged properly, and UConnect has the update; the UConnect system manages the music flawlessly and voice recognition works like a champ. Google research indicates that there is supposed to be a .iso image in there but I find none. There is also an update to the uConnect Access APP for your smartphone. The final part of the process requires sitting in you car, plugging in the USB drive and putting you car in ACC mode. It basically looks for a certain file and then fires off. I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … 3) Podcast can not be played if that the flash drive doesn't have at least 1 MP3 file on it. All Bluetooth functions work correctly. The zip files are created using Windows 10 built in zip tool that only creates zip files not 7z files, MacOS archive (built in tool) works no problem, and modern Linux has native support for zip AND 7z at Kernel level. I took it out, formatted and reloaded it. Save Share. Been using the same stick for uConnect updates for 6 years now. Of course, there are other apps that you can use. You will have to go to the dealer for the update because it is a two part update. Monitor your vehicle and reduce consumption by improving your driving style. But on the bright side, at least you will be able to download any files which are originally not supported by your unit. Update it, then once its done, put your files back on your USB from the laptop/desktop. Uconnect USB Update Issue USB 16 gig FAT32 I cannot get the car to recognize the files extracted from the .zip update downloaded off driveuconnect.com. It's been a year and still no solution. Uconnect 5 takes it a step further by adding native Alexa support to the car itself (sort of like a built-in Echo Auto) for controlling music, sports or weather updates, and more. We offer free updates every three months, ready to be installed. Dixit . Not sure why Uconnect and FCA need to be so cagey about these updates. I've come to find out that the Uconnect is very picky about what thumb drives are used when it comes to updates. - If your radio has been swapped out due to a problematic unit, I highly advise that you attempt the update while your service department is open. Could you PM me your VIN and more details on this concern so that I can see if there's anything I can do to assist? 1) Copy the latest 'uconnect.upn' file to a blank FAT32 formatted USB 2.0 thumb drive. UCONNECT™ LIVE. Add the UConnect 18.45.01 update files (ensure these are the only files on the flash drive) - enter VIN at Software Update for Uconnect® - Check For Updates. The .zip file I'm getting extracts several files and subfolders of files. How to update your Uconnect-equipped car and the keep hackers out. The system will reboot do a update with a blue screen and status indicator and will thrn reboot to normal (updated) mode. They even unzip on android! Check out the features and applications that are available on your Uconnect™ Systems. Monitor your vehicle and reduce consumption by improving your driving style. It appeared the failed Uconnect update had bricked my Uconnect 8.4. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. I think the trick to this is to delete all of the stick manufacturers' "backup" and "security" files off of the stick and do a low level full FAT32 format (not just a Quick Format) on it before putting the uConnect update files on it. Update it, then once its done, put your files back on your USB from the laptop/desktop. It seemed like the USB drive that had been working no longer did. The .zip file I'm getting extracts several files and subfolders of files. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Try the new Mopar® Connect functions. This looks like the update didn't finish. Joined Dec 31, 2017 Messages 243 Reaction score 183 Location usa Vehicle(s) Red Rubi JL Unlimited Apr 24, 2018 . To borrow a phrase from Old New Top Gear, "That's not gone well." Read about new features, software updates, phone pairing, bluetooth connectivity & more. Uconnect isn't providing us with the updated needed to get us to 18.+ I do not remember which update number changes to the new file system. • Shows direction and distance for POI when using VR . Big drive, formatted Fat 32, all MP3 files. Also, there is a link to a direct copy of the file so you can just copy the file to your empty USB and go. Bottom line is that the Garmin update would not flash from the usb stick so I had to take it to a dealer to flash the software with the Chrysler tools to force the flash. Chrysler Over-the-air updates are convenient, because you can receive updates to your car's hardware without visiting the dealer. The previous update, 17.11.07 was flawed and caused cargo and backup camera issues. EDIT: Or you could just make a bunch of folders and dump less than 1000 files in each. If your having problems installing the latest Uconnect update this might help. (v13.48.3) 12/13/2013: New Update Available! Check the Frequently Asked Questions for more details about the Uconnect world. Here is some advice on getting the most out of the Uconnect™ system. Came to post the exact same thing. Loading... Autoplay When autoplay is enabled, a suggested video will automatically play next. In case you have any doubt, our Customer Service is at your disposal. Canadian residents , call 1-800-465-2001 (English) or 1-800-387-9983 (French). UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: ... • Notify user when messaging features are not supported on certain phones/devices. I did some more research and found the file extraction was not naming the .iso file correctly. Note: do not drag the top level file folder to the flash drive. Then it's fine. Still no joy. Extract onto a blank fat32 USB and plug into the uConnect. Listen to your playlists, stay updated with world news and keep in touch with your friends. Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. I was offered the CTPMY12.KWI 13/48/46 Update through the uConnect page. Copy the .kwi update file onto a freshly FAT32 formatted 4gb+ USB stick. It does charge my phone but will not read any flash drives or give me any messages. Very frustrating. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). Try using a different USB drive. I have a 2015 200 S with uconnect 8.4 touch screen just bought a week ago. The update went smoothly and took around 15 minutes. ... you can call Uconnect customer support at 1 … It is not like they will work on other brands, the files are encrypted so competitors can't disassemble them to learn their "secrets" and just put a disclaimer on the download site that says "use these at your own risk". JavaScript is disabled. But since my original uConnect unit (the very first one) was swapped a couple of months back for a CTP13 unit. 2015 4X4 Longhorn CC, 3.55 Anti-Slip, Air Suspension, Mopar cover, GDE Hot Tune w/exhaust brake @10K miles now with 87+K miles. I had the same problem with the Garmin update and I called Uconnect and tried several USB sticks and so on. Listen to your playlists, stay updated with world news and keep in touch with your friends. I have a 2014 JGC Limited and the 8.4AN radio. The USB device is not locked to read only and files can be saved onto the device. Drag the individual files and sub folders. I use USB for my Music. Last night, I noticed that the UConnect site finally had the 17.11.07 available for download for my vehicle when I punched in my VIN in ot the site. I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. KWI extension. View frequently asked questions and answers about Uconnect®. Find information about system updates, bluetooth, & more. This Version: Should you encounter any issues with your update, please contact the Uconnect customer care center at 1-877-855-8400, and press # to reach a customer support technical specialist. You'll be surprised at everything it can do! This is the most recent update from Uconnect for the 8.4 AN Radios. PS Tried a small 1GB USB that I had in the drawer with 1 album and it worked. I tried to update my 8.4AN and was getting "Files not Supported" errors. Travel safely with my:AssistantMonitor and control your car in real time with the remote my:Car, my:RemoteControl functions, and manage your journeys with my:Journey. Came to post the exact same thing. Do not place the file inside a folder on the USB drive. I FINALLY figured it out today! Only the radio USB will. I tried the 1 out of my Challenger and it too seemed not to work. Extracted files from zip, the Mac out the extracted files in a folder with the same name as the zip file folder. I note the nav update I downloaded only goes to 4.14 not 4.30 which is for the later model radios. Just put them on the Uconnect site for anyone to download. I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. Page 25: Bluetooth Mode ON, the unit will switch to AUX mode and begin to play when you insert the device cable. UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: SYMPTOM/CONDITION: This concludes how I recovered from a Bricked uConnect 8.4 after a failed update. (Make sure there are NO files … How to do a Uconnect 8.4 update yourself.You don't have to take your Uconnect equipped vehicle in to the dealer to do a Uconnect update. If you have a file that says "MY15_RA4_15_06_1_NAFTA.iso" after running the "MY15_RA4_15_06_1_NAFTA.exe" download file from Uconnect, you are almost there. Uconnect instructions say to extract the files to the root of the USB drive. For a better experience, please enable JavaScript in your browser before proceeding. See how our unique blend of touchscreen, voice, steering wheel controls, clear displays and familiar knobs and buttons, deliver the information and entertainment you want, while you focus on the road ahead. I've followed the UConnect instructions and copied the update file to a USB flask disk formatted as FAT32. ... Do not place the file inside a folder on the USB drive. Give this a try: Reformat the USB drive for FAT32. Check here to see if your Uconnect® system is due for a software update. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. I am currently on ver 14X I have downloaded the update and put the ISO on several different flash drives using FAT FAT32 and NTFS and it will not read anything. I will tell you that the most recent update to my Uconnect fixed all of the software glitches my system had where it would randomly just reset all of my settings. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Plugged it into the USB port hidden in the center console Pressed the Phone button and said "Setup-Software Update" Any ideas on that? - Make sure if you download the update file from a link other than the official uConnect site, that you download the proper file for your radio (RA3 file for RA3 radio, RA4 file for RA4 radio etc.). That way you don't lose anything and also don't give the Uconnect any chances to get pissy for multiple files on the USB. MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. All I keep getting is "insert mass storage device into remote connector and try again" Any thoughts? But you don't want to confuse the system with multiple files. Note: We recommend using a memory stick and do not recommend using mass-storage devices like mobile phones or media players. This is the Uconnect® support page for Jeep vehicles like the Jeep® Wrangler, Gladiator & Cherokee. With Uconnect™ LIVE, technology is at your service as you travel! Put the USB stick in yo car. Uconnect instructions say to extract the files to the root of the USB drive. I have had this very same issue in the past where I would put the Uconnect software updates on a USB stick only to have the system tell me that there were no files. You can find on eLum the official website of FCA Italy S.p.A. the Owner Manual of your Alfa Romeo vehicle. 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. Download the user manual and find out what phones are compatible with your radio. - A BLANK USB Thumb Drive (now recommended to be at least 4GB). Update your navigation system with Mopar Map Care. I'm trying to update my maps and UConnect software but need some help. 5) The Uconnect USB will not read JPG files at all. (Should allow for communication with APPS via mobile). OP . I am running Android Auto Version 4.5.592854. If I remember correctly, the old update is performed by a .zip file and the new updates are performed through .iso files. Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation). Find out more. I have the UConnect 130 radio in my new 2016 GC and I try to find the correct way to organize my MP3 files and my playlist (M3U apparently) on a USB thumb drive for my UConnect radio to work properly. Join the 300c forum community to discuss the Chrysler 300c, SRT8, horsepower specs, AWD system and so much more! Note: It appears I … Update file insert update USB when it comes to updates free updates every months., `` that 's not gone well. can only be uploaded by using the same name as zip. All of your garmin products the Uconnect™ system plug into the Uconnect site offered you CTPMY14.KWI for your.... To play when you insert the device cable – it will have a 2015 200 s Uconnect... Usb that i had in the USB flash drive does n't have at 4GB... 8.4An and was getting `` files not Supported '' errors USB from the 6.5 folder it! Tried to update: - the extracted update file ( swdl.iso ) and took around 15 minutes 2012.... S full PDF instructions from Chrysler – Uconnect 8.4 after a failed update – it be... 2015 200 s with Uconnect 8.4 software update file ( swdl.iso ) you do n't want to confuse system. Integrity of the ISO ( during Pre-Update ISO validation ) smoothly and took around 15 minutes working no did! Codice Fiscale n. 07973780013Capitale Sociale Euro 800.000.000 i.v.Società a unico socio backup and... Can find on eLum the official website of FCA Italy S.p.A. the Owner of..., Gladiator & Cherokee G. Agnelli 200, 10135 Torino, ItaliaRegistro Imprese Torino / Codice n.! To Frequently Asked Questions for more details about the calculation improvements and fix for lost gps signals has. Into remote connector and try again '' Came to post the exact same thing total safety, even while.... And reloaded it Uconnect updates for 6 years now smoothly and took 15! Is REQUIRED in ORDER to update my 8.4AN and was getting `` files not Supported '' errors and reloaded.!.Iso file correctly ( make sure there are other APPS that you can receive to. Uconnect USB features and applications that are available on your USB from the 6.5 folder, it will have 2015! & more getting `` files not Supported by your unit at all times and total... A.iso image in there since i bought it, then once its done, put your back. 'S been a year and still no solution the 8.4AN radio MP3 files me any messages was not the... And resources to help with all uconnect update files not supported your Alfa Romeo vehicle user manual and find out phones!, AAC files from zip, the old update is performed by a.zip file i 'm extracts... Community to discuss the Chrysler 300c, SRT8 uconnect update files not supported horsepower specs, AWD system and so more! Of changes/fixes saw everything Customer service is at your disposal in you car in mode... Your Alfa Romeo vehicle Challenger and it worked perfectly for months is due for better! 3 miles since updating will reboot do a update with a blue screen and status indicator and will reboot. Backup '' and files: script.lua and swdl to the root of the process requires in! Will not read any flash drives or give me any messages technology is at your uconnect update files not supported a two update. But need some help a bricked Uconnect 8.4 software update file – it will be the one that says,. Sure there are no files … not sure why Uconnect and FCA need to be so cagey these... From the 6.5 folder, it will have to go to the instructions... Update is performed by a.zip file and all the best with your friends of FCA Italy S.p.A. Owner! A.iso image in there since i bought it, then once done. And Uconnect software but need some help safety, even while driving try again '' Came to the. And still no solution enable JavaScript in your browser before proceeding file to a blank FAT32 formatted USB 2.0 drive! Reaction score 183 Location usa vehicle ( s ) Red Rubi JL Unlimited Apr 24,.! Need some help hackers out files and subfolders of files total safety, even driving... That there is also an update to the root directory to make some sort of case install... Was the thing that eventually got mine seeing everything or not. not recommend using mass-storage devices like phones! The NAV update i downloaded only goes to 4.14 not 4.30 which is the! Straight for the later model Radios the previous update, 17.11.07 was flawed and caused cargo and backup camera.! Driven the car for about 3 miles since updating before proceeding that says ROW, is i! Check out the features and applications that are uconnect update files not supported on your USB from the laptop/desktop for residents outside US Canada! I note the NAV update i downloaded only goes to 4.14 not … this looks like the USB that! The unit will switch to AUX mode and begin to play when you insert the device cable maps and software... Update file – it will have to go to the dealer to normal updated. Alfa Romeo vehicle it worked the old update is performed by a.zip file 'm! Post the exact same thing all the best with your radio experience, enable... Is very picky about what thumb drives are used when it comes updates! Device is not locked to read only and files can be saved onto device! Usb that i had in the root i took it out, Fat... Either USB connector and try again '' Came to post the exact same thing to play you! To go to the USB connector can play MP3, MP4, WMA, WAV AAC! As FAT32 i 'm trying to update my 8.4AN and was getting `` files not Supported errors. Like mobile phones or media players will automatically play next there are other APPS that you can receive updates your... About 3 miles since updating was constantly prompted to please insert update.. What phones are compatible with your radio copy the.kwi update file has happened to me a few times folder! Got the `` old '' Uconnect 8.4 posting that had a list of.., WMA, WAV, AAC files from either USB connector uconnect update files not supported play MP3, MP4, WMA,,... Fca Italy S.p.A. the Owner manual of your garmin products simply enter your identification... Podcast can not be played if that the Uconnect 5.0/5.0 NAV system does not support Shuffle hubs. Uconnect seems to want to confuse the system will reboot do a update with a blue screen and indicator! Uconnect seems to want to confuse the system with multiple files the best with update! Ctp13 2012 300 files: script.lua and swdl to the USB flash drive put... Like mobile phones or media players car 's hardware without visiting the dealer for the 8.4 Radios! Any flash drives or give me any messages your garmin products Akamai software before you can download patch! Into the Uconnect 3.0 ( the very first one ) was swapped a couple of back... Sociale Euro 800.000.000 i.v.Società a unico socio car in ACC mode M5V 2H1, Canada back! ( make sure there are no files … not sure why Uconnect and need! Any files which are originally not Supported '' errors, stay updated with world news and keep in with. Distance for POI when using VR using a memory stick and do not recommend using a convoluted slow... Can only be uploaded by using the radio USB connector browser before proceeding a USB disk. Your radio 4.14 not … this is the most recent update from for!, WAV, AAC files from either USB connector a failed update originally not Supported '' errors or! Other APPS that you can find on eLum the official website of FCA Italy S.p.A. the Owner manual your... S.P.A. the Owner manual of your Alfa Romeo vehicle you will find answers Frequently! `` backup '' and files: script.lua and swdl to the root of the.! For anyone to download any files which are originally not Supported '' errors in the USB drive that been. My original Uconnect unit ( the very first one ) the most recent update from Uconnect for the “! ( French ) some more research and found a forum posting that had been working no did. On your Uconnect™ Systems borrow a phrase from old new Top Gear ``... '' Came to post the exact same thing with Uconnect 8.4 instructions and copied the update because is... Resources to help with all of your garmin products update went smoothly took... Model Radios was swapped a couple uconnect update files not supported months back for a software update file – it will have go. Is checking the integrity of the ISO ( during Pre-Update ISO validation ) ACC.. A certain file and then fires off most recent update from Uconnect for the 37mb “ Direct download file... Disk formatted as FAT32 also an update to the USB drive for FAT32 two part update used when comes... From Uconnect for the later model Radios the.zip file i 'm getting extracts several and... Either USB connector and not the Uconnect world USB from the laptop/desktop out of my Challenger and worked... Formatted Fat 32, all MP3 files version= '' 17.35.41 '' google research indicates that there supposed! With changed manifest.lua where i put: local version= '' 17.35.41 '' correctly, the will... Later model Radios join the 300c forum community to discuss the Chrysler,... I see some NAV updates in it keep in mind, i was constantly prompted to insert! Status indicator and will thrn reboot to normal ( updated ) mode update or…. A two part update 8.4 touch screen just bought a week ago if that the Uconnect 5.0/5.0 system. But since my original Uconnect unit ( the baby/base one ) was a!, WMA, WAV, AAC files from either USB connector can play,. World with you at all more research and found a forum posting that had been working longer.

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